Repair

Watch servicing is an operation that aims to restore the watch to its original condition, so that it is certain to work and to be aesthetically pleasing. Every operation involved in servicing a watch is extensive and fascinating as it involves every one of the watches’ component parts.

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Besides replacing the battery, the bottom seals are usually replaced to ensure that the case is suitable watertight, something that could be at risk if the seal deteriorate over time. Water tightness and operation is also tested to ensure that no water can get in and that the watch is working correctly. An operation that may seem trivial, but the value of which should not be underestimated, especially when considering the advantages it can guarantee over time.

At times mechanical watches can stop working properly due to an setting problem (for example a slight blow may cause the registration lever to move slightly) or due to the spiral of the balance wheel becoming magnetised following exposure to some magnetic device.
This kind of problem is easily handled by our Watchmakers: in the first instance they work on the register lever, regulating the watches timekeeping appropriately; in the second case, the watch is placed in a machine that demagnetises its movement.
This can hardly be termed an actual repair to the watch: it’s just an optimization of its operation.

Our Master Watchmakers will restore your watch to optimal condition with minor cosmetic repairs. Our service center can replace a badly damaged bezel or its insert, and adjust or replace a loose buckle. Polishing, however, requires a more extensive repair.

Bracelet repairs are the most common type of watch repair: from simple adjustments, to adding or removing a link, to more technical interventions such as replacing a blocked or oxidized bracelet screw.

Buckle pressure, wear from contact with skin and clothing, and accidental contact with water are all factors that cause straps to age, regardless of their material. Strap replacements can be done directly in our stores: various models and colors from multiple brands are available for immediate delivery. We also offer straps in a wide variety of colors, leathers, and shapes, from a catalog available from both brands licensed by Hausmann & Co. and specialized suppliers who ensure artisanal quality in every creation.